Privacy Policy

Introduction

QuickPoll.io ("we", "us", or "our") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our polling and survey platform.

Text Tidy Pty. Ltd. ("we", "our", or "us") is an Australian company and the owner of QuickPoll.io. We store and process personal data on secure servers provided by Amazon Web Services (AWS) located in the United States. We comply with the Australian Privacy Principles (APPs) and, where applicable, the General Data Protection Regulation (GDPR), to ensure that all personal information is handled lawfully, fairly, and with the highest standards of data protection.

This Privacy Policy should be read alongside our Cookie Policy and GDPR Compliance information.

Information We Collect

We collect the following types of information:

Personal Information

• Account Information: When you register for an account, we collect your name, email address, and password.
• Billing Information: For paid subscriptions, we collect payment details, billing address, and transaction history.
• Profile Information: Information you provide in your user profile, such as job title, company, and profile picture.

Usage Information

• Poll Data: Information related to polls you create, including questions, answer options, and settings.
• Response Data: The answers and feedback collected through the polls you create.
• Analytics Data: Information about how you interact with our platform, including features used and time spent.

Technical Information

• Device Information: Information about the device you use to access our service, including device type, operating system, and browser type.
• Log Data: IP address, browser details, access times, pages viewed, and other system activity.
• Cookies and Similar Technologies: Information collected through cookies and similar technologies. See our Cookie Policy for more details.

How We Use Your Information

We use your information for the following purposes:

• Providing our Services: To operate and maintain our polling platform, manage your account, and deliver the services you request.
• Improving our Services: To understand how our services are used, develop new features, and enhance existing functionality.
• Communication: To respond to your inquiries, provide support, and send service-related notifications and updates.
• Marketing: With your consent, to provide information about our products, services, and promotions that may interest you.
• Security and Fraud Prevention: To protect our services, users, and business from unauthorized access, fraud, and illegal activities.
• Legal Compliance: To comply with applicable laws, regulations, and legal processes.

How We Share Your Information

We may share your information with the following categories of recipients:

• Service Providers: Third-party vendors that perform services on our behalf, such as payment processing, data analysis, email delivery, and customer service. We only share your Personal Data with service providers who have agreed to comply with our privacy standards as described in this Privacy Policy and in accordance with applicable law. Our contracts with these third parties prohibit them from using your Personal Data for any purpose other than the specific service they provide to us.
• Business Partners: With your consent, we may share information with business partners to offer you certain products, services, or promotions.
• Legal Compliance and Protection: We may disclose your Personal Data when required by law, regulation, court order, subpoena, warrant, in the course of legal proceedings, or in response to law enforcement requests. We may also use and disclose your Personal Data to protect the rights, property, or safety of QuickPoll.io, our customers, or third parties. Any such disclosures will be made in good faith and only where required by the circumstances described.
• Business Transfers: In the event of a change of control in our business (whether by merger, sale, transfer of assets, or otherwise), customer information, including your Personal Data, may be transferred to a purchaser under a confidentiality agreement. We would only disclose your Personal Data in good faith and where required by the circumstances.

We do not and will not sell or deal in Personal Data or any customer information.

Slack Integration and Third-Party Platform Data

QuickPoll.io is designed to integrate with Slack, a third-party communication platform operated by Slack Technologies, LLC. When you use QuickPoll.io with Slack, we collect, process, and store data that originates from your Slack workspace to enable the functionality of our polling service.

Data We Receive from Slack

When you authorize QuickPoll.io to connect with your Slack workspace, Slack shares certain information with us, including:

• Workspace Information: Slack team ID, team name, and workspace metadata necessary to identify and authenticate your workspace
• User Information: User IDs, usernames, display names, and profile information of users who interact with polls
• Access Tokens: OAuth tokens that allow QuickPoll.io to communicate with Slack's API on your behalf
• Poll Content and Interactions: Poll questions, answer options, vote selections, timestamps, and other poll-related data
• Channel Information: Channel IDs and names where polls are posted, to enable posting and updating poll messages

How We Use Slack Data

We collect and store this information for the following purposes:

• Service Delivery: To create, display, and update polls within your Slack workspace in real-time
• Vote Processing: To record and aggregate votes, update poll results, and reflect changes in the Slack interface
• Poll Management: To enable you to view, edit, close, and analyze your polls through our platform
• Authentication and Authorization: To maintain secure connections between QuickPoll.io and your Slack workspace
• Historical Data: To retain poll results and analytics for your future reference and reporting needs

Minimal Data Access Principle

By design, QuickPoll.io requests and maintains minimal access to your Slack workspace data. We only request the Slack permissions (scopes) necessary to perform polling functions. QuickPoll.io cannot access your direct messages, private channels (unless explicitly invited), or other workspace content unrelated to polls created through our service.

Slack's Privacy Policy

Because QuickPoll.io relies on Slack as the underlying communication platform, your use of our service is also subject to Slack's own terms of service and privacy practices. We recommend reviewing Slack's Privacy Policy at https://slack.com/legal to understand how Slack collects, uses, and protects your data.

Data Retention and Removal

Slack integration data is retained as long as your QuickPoll.io account remains active and connected to Slack. If you disconnect QuickPoll.io from your Slack workspace or delete your QuickPoll.io account, we will delete or anonymize the associated Slack data in accordance with our data retention policies and applicable legal requirements. You may request deletion of your data at any time by contacting us at support@quickpoll.io.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our security measures meet both Australian and European Union standards and include:

• Encryption of sensitive data both in transit and at rest
• Regular security assessments and penetration testing
• Multi-factor authentication and access controls for our systems and data
• Secure data storage in AWS infrastructure
• Regular employee training on data security and privacy practices
• Incident response procedures and breach notification protocols

While we strive to protect your information using industry-leading security measures, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security, but we are committed to maintaining the highest possible standards of data protection.

Your Privacy Rights

As QuickPoll.io operates under both Australian Privacy Principles and GDPR, you have comprehensive privacy rights regardless of your location. These rights include:

• The right to access your personal information
• The right to correct inaccurate or incomplete information
• The right to deletion of your personal information
• The right to restrict or object to processing
• The right to data portability
• The right to withdraw consent
• The right to lodge a complaint with a supervisory authority

If you are located in the European Union or United Kingdom, your personal data remains protected in accordance with the General Data Protection Regulation (GDPR), even though it is stored and processed on secure servers in the United States.For more detailed information about your rights under the GDPR, please visit our GDPR Compliance page.

EU residents may lodge complaints with their local data protection authority, while Australian residents may contact the Office of the Australian Information Commissioner (OAIC).

International Data Transfers and Storage

QuickPoll.io is owned and operated by Text Tidy Pty. Ltd., an Australian company. We store and process data on secure servers provided by Amazon Web Services (AWS), located in the United States.

We comply with the Australian Privacy Principles (APPs) and, where applicable, the General Data Protection Regulation (GDPR).

If you are located in the European Union or United Kingdom, your personal data may be transferred to and stored in the United States. We rely on the EU–U.S. Data Privacy Framework and Standard Contractual Clauses (SCCs) to ensure your data receives an adequate level of protection consistent with EU law.

• Secure, encrypted connections for all data transfers
• Compliance with Australian Privacy Principles (APPs) and EU GDPR requirements
• Implementation of robust technical and organizational security measures
• Use of AWS infrastructure that meets internationally recognized security and compliance standards

Where data is stored overseas, we take reasonable steps to ensure that our service providers handle your personal information in accordance with the APPs and maintain appropriate confidentiality and security safeguards.

Children's Privacy

Our services are not directed to children under the age of 16. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will take steps to delete such information.

Links to Other Websites

Our website and services may contain links to third-party websites, applications, or services that are not owned or controlled by QuickPoll.io. These links are provided for your convenience only.

Please be aware that we are not responsible for the privacy practices, content, or policies of third-party websites or services. This Privacy Policy applies solely to information collected by QuickPoll.io. When you click on a link to a third-party website, you will be subject to that website's own terms of service and privacy policy.

We strongly encourage you to read the privacy statements and terms of service of any third-party websites or services that you visit or use, as their data collection and handling practices may differ from ours.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will notify you of any material changes through our website or by email if the changes significantly affect your rights or how we use your personal information.

Your continued use of our services after any changes indicates your acceptance of the updated Privacy Policy.

Last updated: October 2025

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at: support@quickpoll.io

As an Australian company operating under both Australian Privacy Principles and GDPR requirements, we are committed to addressing your privacy concerns promptly and thoroughly.