Getting help and support
Getting Support
When you need additional help beyond this documentation.
Support Channels
- Email support for detailed issues
- Live chat for quick questions
- Community forums for tips and tricks
- Video tutorials and guides
Before Contacting Support
- Check this help documentation
- Try basic troubleshooting steps
- Gather relevant error messages
- Note your account and workspace details
Support Response Times
- Free plan: 24-48 hours
- Pro plan: 12-24 hours
- Enterprise plan: 4-8 hours
